When you place an order, you will promptly receive a confirmation email, followed by another email once your order is dispatched.
Processing time: Orders are shipped on the same day they are placed, typically taking only 2 hours from order to shipment.
Shipping time: Additional 8~14 days for shipping.
Can I opt for express shipping service?
Yes, you can choose express shipping at the time of payment, but it will incur higher shipping costs. Additionally, please be aware that orders sent via express courier may be more likely to incur corresponding import duties. For specific policies, please refer to your local regulations. If you have any questions, you can contact us via email at support@kubebricks.com.
Tracking Your Package
For orders associated with your email address, we will send you a shipping confirmation email once your order is dispatched. You will receive a tracking number that can be used to trace your package once your order is dispatched
Shipping & Service Delays
Please note that shipment dates are approximate and depend on our carriers. In cases where unexpected service delays occur, such as severe weather, natural disasters, or unforeseen events, there may be additional shipping time required to receive your order.
If you're dissatisfied with your order, please contact our Customer Service team. We're here to help!